Refund policy

RIGHT OF WITHDRAWAL

YOU MAY CANCEL YOUR PURCHASE WITHIN 14 DAYS OF RECEIVING YOUR ORDER, WITHOUT PROVIDING ANY REASON.

TO DO SO, PLEASE WRITE TO US AT AYLLUCONTEMPORARYJEWELRY@GMAIL.COM
 STATING YOUR DECISION.

CUSTOM-MADE PIECES ARE CREATED EXCLUSIVELY FOR EACH CLIENT AND THEREFORE CANNOT BE RETURNED.

REFUNDS AND RETURNS

REFUNDS WILL BE ISSUED WITHIN 14 DAYS OF RECEIVING THE RETURNED PRODUCT, USING THE SAME PAYMENT METHOD.

THE RETURN MUST BE MADE WITHIN 14 DAYS OF NOTIFYING US, VIA REGISTERED MAIL, WITH THE CUSTOMER BEARING THE CORRESPONDING COSTS.

THE PRODUCT MUST BE UNUSED AND IN THE SAME CONDITION IN WHICH IT WAS DELIVERED; ANY IMPROPER HANDLING MAY RESULT IN A LOSS OF VALUE.